Terms and conditions

How to order online

There are many web sites that have many different types of orders, but for the most part using the so-called method of the cart, where customers can find their products, they place them in a shopping cart, digital, pay them, and make the shipping the goods. In this article, we will help you with the ordering process in our online pharmacy, since it may vary slightly from what you are used to if you buy in other stores online.

Medicines are much more than simple electronic toys or for children, so don’t be surprised if the method that we use is a little bit different. Read on to see how you can ask for the medicine.

The user account and our ordering system

To order products from us, you do not need to create or create a personal account with us. Just choose what you want to buy, put it in your cart and then pay.

When it comes to ordering, this is super easy, and you will continue in this article to get a lot of support that makes your first purchase as painless as possible.

Cancellation and the right of withdrawal

It is common for a right of withdrawal of two weeks (14 days) in which they are reimbursed all the money spent for the product, the shipping costs and any other costs. This only applies if the item is still sealed. It is not possible to get your money back if your article or product is opened in any way. Items that expire quickly can’t be returned, with the right of withdrawal, simply because the product can no longer be sold to us.

It is also possible to cancel the order before shipping or after it was sent. If you can clear before shipment of your order, you will not receive any commission. If you cancel after shipping, you will receive the shipping cost, but the money will be refunded to the article.

Mode of payment

Payment methods vary from one pharmacy to another, but one thing that all have in common is the ability to use Visa and MasterCard.

The scheme

To place an order, it is enough to find the item that you’re interested in and add it to your shopping cart and digital. If you need something that requires a prescription (prescription electronic), you have to add it when you put the item in your cart digital. After that, if you are a new customer, you must enter your personal information, name, address, telephone number and e-mail. If you are a regular customer, you can access your account. Then select your payment method and complete the payment. You will receive an order confirmation in your e-mail and a tracking number so you always know where your parcel is before the end on the frame of your door.